Pre-Cleaning Instructions

~2 min to complete


How to avoid extra fees and receive the BEST cleaning experience!

To get started, please select the type of cleaning service you recently booked.

IMPORTANT NOTE: For all cleaning services, we require RUNNING WATER, ELECTRICITY AND FUNCTIONAL AIR CONDITIONING. If upon reaching the home we don't have any of these 3 functioning, the clean will be rescheduled/cancelled with a $75 fee.


Disclaimer - Heavy Duty Cleaning:

We are committed to providing top-quality cleaning services to all our clients. We may request pictures of the home to assess condition and take pictures during/post clean to ensure you receive the highest quality of service. In order to maintain our high standards and ensure every home receives the care it deserves, we may apply a "heavy duty" fee for exceptionally challenging cleaning tasks. This fee, ranging from $50 to $250, will be added when a property requires significantly more time, effort, and resources to achieve our standard of cleanliness. The office will reach out if it is needed and we will always get your consent before this is applied. Please text/email if you have any questions regarding these policies mentioned, media usage or refer to our terms of service.

Satisfaction Guaranteed

Not fully satisfied with your cleaning? We guarantee a re-cleaning of unsatisfactory areas within 24 hours. For optimal results, check our cleaning instructions for your selected service. Any questions? Let us know!

Questions?

Call or Text us at (623) 400-6876 or visit our website at https://mopstarcleaners.com/?utm_source=google-business&utm_medium=organic


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